Privacy policy

Effective Date: 21 March 2026

At Suraj Enterprises, we respect your privacy and are committed to protecting the personal information you provide while using our website or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Business Information

  • Trade Name: Suraj Enterprises
  • Legal Name: Sohil Khan
  • Business Type: Proprietorship
  • GSTIN: 23RCSPK1532A1ZN
  • Registered Address: Floor No. 2, Building No. 3, Sohil, Ashoknagar Bypass, Ashoknagar, Madhya Pradesh – 473331, India

2. Information We Collect

When you use our website or place an order, we may collect:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Product preferences and purchase history
  • Information provided when contacting customer support

We may also automatically collect limited technical information such as IP address, browser type, device information, operating system and website usage data.

3. How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Arrange shipping and delivery
  • Process payments and refunds
  • Provide customer support
  • Respond to enquiries and complaints
  • Improve our products and website
  • Prevent fraudulent or unauthorised transactions
  • Comply with applicable legal and regulatory requirements

4. Payment Information

Payments may be processed through third-party payment gateways or authorised payment service providers.

We generally do not directly store complete payment-card information such as full card numbers, CVV or banking passwords on our website. Such information is handled by the relevant payment provider according to its applicable policies.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Understand website usage
  • Improve the shopping experience

You may manage or disable cookies through your browser settings, although some website features may not function properly as a result.

6. Sharing of Information

We may share necessary information with trusted service providers, including:

  • Payment service providers
  • Courier and logistics partners
  • Website and hosting providers
  • Technology and analytics providers
  • Government authorities or law-enforcement agencies when legally required

We do not sell customers' personal information for unrelated commercial purposes.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary for order fulfilment, customer support, accounting, taxation, legal obligations, dispute resolution and other legitimate business purposes.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of external websites. Customers should review the privacy policies of third-party websites before providing information to them.

10. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

11. Your Privacy Choices

Subject to applicable law, you may contact us regarding your personal information, including requests concerning access, correction or other applicable privacy rights.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, website practices, technology or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

13. Applicable Laws

This Privacy Policy is intended to operate in accordance with applicable laws of India. Our e-commerce operations are also subject to applicable consumer-protection and e-commerce requirements. The Department of Consumer Affairs lists the Consumer Protection (E-Commerce) Rules, 2020 and the 2026 amendment among the relevant rules. Consumer Affairs

14. Contact

For privacy-related questions, requests or concerns, customers may contact Suraj Enterprises through the customer-support details provided on the website.

Suraj Enterprises
Legal Name: Sohil Khan
GSTIN: 23RCSPK1532A1ZN
Business Type: Proprietorship
Registered Address: Floor No. 2, Building No. 3, Sohil, Ashoknagar Bypass, Ashoknagar, Madhya Pradesh – 473331, India